7. Taking part
Our research sessions can be conducted in a variety of forms. The type of session you have been asked to attend will be explained in the initial invitation email and again when you are booked in to attend. These are the types of sessions you can expect to be invited to take part in:
1:1 sessions involving a Consultant talking you through a website, app, remote control etc to see where the usability could be improved for you and other users. These sessions are not a test of you, they are designed to highlight faults in the website/app/service being tested, so that they can be improved for the people that use them.
Are all about exploring your opinions as a group. There will be a small number of you so you’ll need to feel confident speaking aloud in front of others. A moderator will lead the session and will take down notes.
This session involves you sorting cards into groups that make sense to you.
Slippers on, cuppa in hand, online research can be completed from the comfort of your own home.
It can take many different forms, and the level of involvement will be explained to you each time via email